Privacy Policy

1. General Information

This Privacy Policy explains how CRODOR SRL collects, uses, and protects the personal data of visitors and clients of www.crodorglass.com.

Data Controller: CRODOR SRL
Address: 135 Vasile Alecsandri Street, Chișinău, Republic of Moldova
Phone: +373 60 849 791
Email: sales@crodorglass.com

2. Data We Collect

We may collect the following personal data:

• Name, surname, billing and shipping addresses;

• Contact details (phone, email);

• Order details and purchase history;

• Technical data (IP address, browser type, cookies).

3. Purpose of Data Processing

Personal data are processed for:

• processing and fulfilling product orders;

• communicating order confirmations and delivery status;

• invoicing and accounting purposes;

• ensuring site functionality and security;

• sending promotional offers or newsletters (only with explicit consent).

4. Legal Basis

Data are processed based on:

• the performance of a sales contract;

• legal obligations (e.g. accounting, taxation);

• the legitimate interests of the Company;

• the user’s consent (for marketing purposes).

5. Data Disclosure

Data may be shared with partners directly involved in order fulfillment and payment (couriers, banks, payment processors), solely for contract execution.
Crodor SRL does not sell or rent personal data to third parties.

6. Data Retention

Data will be stored for the duration necessary to fulfill the stated purposes and in accordance with legal archiving requirements (typically 5–10 years for accounting records).

7. User Rights

Under data protection legislation, you have the right to:

• access, correct, or delete your personal data;

• restrict or object to processing;

• data portability;

• withdraw consent at any time;

• file a complaint with the National Center for Personal Data Protection of Moldova.

Requests should be sent to sales@crodorglass.com, and we will respond within the legal timeframe.

8. Data Security

Crodor SRL applies technical and organizational measures to protect data, including encryption, access controls, secure servers, and regular backups.

9. Cookies

This Website uses cookies to ensure proper functionality, analyze traffic, and enhance user experience.
By continuing to browse, you agree to the use of cookies.
You may disable cookies at any time through your browser settings, although some website features may no longer function properly.

10. Policy Updates

This Privacy Policy may be updated periodically. The latest version will always be available on the Website, indicating the date of the last update.